Help Center
FAQ & Policy
Shipping & Delivery
- Delivery time: 7-11 business days.
- Our products are shipped from China to Sweden, then dispatched from our Swedish warehouse to customers.
- Customers do not pay customs or additional fees – we handle all import costs.
Returns & Right of Withdrawal
- We offer a 14-day return policy from the day you receive your order.
- Returns are not accepted for jerseys that are custom-designed with a name, number, or special patches (e.g., Champions League patch).
- If you choose to return an item, you are responsible for the return shipping cost.
Claims & Faulty Items
- If you receive a damaged, defective, or incorrect item, contact us within 14 days.
- Send an email to our support with:
A photo of the issue
A description of the problem
Your order number
- Once we approve the claim, we will replace or resend the item at no extra cost.
Contact Us
- For any inquiries, reach out to us via email at: allstarsscontact@gmail.com