Help Center

FAQ & Policy

Shipping & Delivery

  • Delivery time: 7-11 business days.

  • Our products are shipped from China to Sweden, then dispatched from our Swedish warehouse to customers.

  • Customers do not pay customs or additional fees – we handle all import costs.

Returns & Right of Withdrawal

  • We offer a 14-day return policy from the day you receive your order.

  • Returns are not accepted for jerseys that are custom-designed with a name, number, or special patches (e.g., Champions League patch).

  • If you choose to return an item, you are responsible for the return shipping cost.

Claims & Faulty Items

  • If you receive a damaged, defective, or incorrect item, contact us within 14 days.

  • Send an email to our support with:

A photo of the issue

A description of the problem

Your order number

  • Once we approve the claim, we will replace or resend the item at no extra cost.

Contact Us

  • For any inquiries, reach out to us via email at: allstarsscontact@gmail.com